Contact Pet Supplies Plus Customer Service
Pet Supplies Plus Phone Numbers and Emails
Toll-Free Number:
-
(800) 960-2275
Customer Service:
-
(248) 615-0039
Legal:
-
(866) 477-7748Privacy Inquiries
Contact Information
Pet Supplies Plus Website:
Pet Supplies Plus Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
1510 E. 4th Street,
Seymour,
Indiana 47274
How Good is Pet Supplies Plus's Customer Service?
Summary of Pet Supplies Plus Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Pet Supplies Plus?
Payments and Charges Question:
- “Charges”
- “Coupons”
- “Overcharged”
Staff Question:
- “Customer service complaint”
- “Had a problem with ur manager”
- “Customer service”
Product/ Service Question:
- “Can not access rewards”
- “Dog food inquiry”
- “Cannot place online order and use 30% coupon”
Request for Information Question:
- “Question about my w2”
- “Tech support”
- “Checking to see when my redound will be Refund”
Shipping and Delivery Question:
- “Delivery lacked 2 items”
- “Rewards program not tracking purchaes”
- “Did not get my refund”
Return/ Replace Question:
- “I return something and they didn't give me my points back or in-store credit”
- “Have a pet that is not in good health and its a few days past the 14 day return date”
- “Return”
Website/ Application Question:
- “Website to slow”
- “Discuss my application”
- “First time writing on website, asked opinion. Wrote a very long,nice opinion,to be told at end was to long. Went back to shorten, and then was told ran out of time, & redo. You must be joking me, I took the time and had very nice things to say.”
Employment Question:
- “Employment status”
- “Missing paycheck”
- “Lost w2”
Refund Question:
- “Refund”
Account Question:
- “Cant log in”
- “Can't log into account”
- “Reset password issue”
Activation/ Cancellation Question:
- “Order canceling”
Other Question:
- Complaint of sales associate
- “Grooming complaint”
- “Employee benefits”
About
Pet Supplies Plus is a full service retail pet store. It was founded in 1998. Its headquarters is based in Clearwater, Florida, United States of America. Pet Supplies Plus offers a broad range of pet foods and supplies. Featured brands include Purina Pro Plan Cat, Hill’s Science Diet, Back to Basics, Royal Canin, and Nutro. The company sells fish, birds, reptiles, rabbits, guinea pigs and more. Pet Supplies Plus also provides the following services: grooming, self-service pet wash, pet adoptions, and vaccinations. There are over 300 Pet Supplies Plus corporate and franchise locations in 25 US states. The company has more than 4000 employees. Customer service is available 24 hours a day, 7 days a week.
Pet Supplies Plus is ranked 81 out of 586 in Pet Stores category
USA
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